Can I buy products from any store ?
Yes, you can buy products from any store, you are not limited to the stores on our home page, in the featured stores list or the shopping directory simply use the order form.

What countries do you ship to ? and how long does it take ?
We ship to every country in the world. Shipments typically take between 3-10 days.

How does International Checkout work ?
You can buy from any online store, including sites like eBay. To purchase goods, go to "Place an Order!" and fill out each item you want to purchase, the price and the store you want us to buy from. Your total, including shipping, handling and fees will automatically be calculated . If you would like to continue at this point click the International Checkout-button. Enter your billing and shipping information, choose a payment method and submit your information through our secure server.You will receive an email confirming your order.

What happens after I place my order ?
Your parcel arrives at our depot. We ship it on to you immediately via UPS Express Priority 2-Day International. We offer real time tracking, insurance and 2 day guaranteed delivery and optional landed cost.

What currency do I pay in ?
All transactions are in American Dollars. Your credit card, Paypal or bank statement however will show our charge in your local currency. The dollar amount in your invoice will be converted to your local currency on the day that you make your payment. Our currency conversion tool at the checkout page is meant to give you an estimate NOT a guaranteed rate. You can request the exchange rate for that day with your financial institution.

How can I pay ?
We accept Visa, MasterCard, Discover, American Express. Charges will appear as American Goodies on your credit card statement. We also accept Paypal and Bank Wire Transfers. Your can choose your payment option at checkout.

What is the cancellations policy ?
If for any reason you wish to cancel you order or part of your order, regardless of whether your order has already been shipped out to our depot, is subject to a cancellation fee of the total.

What if an item is on backorder ?
Sometimes an order that we have placed on your behalf may be backordered. This may happen despite the fact that at the time of purchase item availability was verified with the store. Part of an order may be placed on backorder by the store while they await merchandise from their supplier. If this happens we will notify you of the delay. Cancellation is subject to a cancellation fee (please see above). We are not responsible for delays in your order due to backorder situations.

What if I want to return an item ?
Make sure you have read and agree with the return policy of the store(s) you are purchasing from as these are the policies you will need to abide by if you wish to return an item. We can assist you with exchanges and or refunds at an additional charge. You are responsible for all shipment fees. If a shipment is rejected by you because of customs clearance charges or gets returned to us due to restrictions your country has in place regarding the importation of the goods you purchased with our assistance, you will be held liable for return shipment and/or all other miscellaneous fees incurred by us that are associated with that return.

Is my product under warranty ?
Any warranty for products purchased through International Checkout in the USA will be valid in the USA only unless stated otherwise on the actual warranty documentation.

Who pays the Taxes and Duties ?
You are responsible for any taxes and duties that may be levied in the destination country. You can request "Landing Cost" at checkout, this will calculate your taxes and duties and you can include them in your total. You will not be charged additional import duties, taxes, customs clearance fees or any other fees once a shipment reaches your country. Please note that your Landed Cost Total is a guaranteed quote. It already includes US Handling, International Handling and Customs Duties, Taxes and Insurance. This price is an all-inclusive, guaranteed delivery price quote which means that there will never be any surprises or additional hidden charges for you.

Is my Credit Card Secure ?
International Checkout strives toward on-line credit card security and giving its users the largest array of payment options available."This is a 100% Secure Site, all transactions are 100% secure and is utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure. Protecting the user’s credit card integrity is of utmost importance to us.

Is your Site Hacker Safe ?
InternationalCheckout.com is a genuine HACKER SAFE SITE. HACKER SAFE certified sites prevent over 99.9% of hacker crime. ScanAlert's HACKER SAFE certification is the only security scanning technology recognized to meet both the U.S. government's benchmark FBI/SANS security test and the security standards of all major credit card companies - including Visa' CISP and AIS, MasterCard' SDP, American Express' CID, and Discover Card' DISC security audits.

How do you help prevent Credit Card Fraud ?
To minimize the risks associated with card-not-present transactions, we may require you to:

For more information please email us or call us.